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Make civility a practice, not just a value.

Jenn Graham's keynote explored how everyday communication habits and the way we handle conflict shape trust, performance, and retention.

If you are ready to bring those ideas into your organization, connect with the Public Knowledge® team. We can help you explore Workforce Civility Training for your leaders, teams, or full workforce.

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Let's talk about what your team needs.

Share a little about your organization. A member of our team will follow up to help you identify the right next step.

No pressure to have it all figured out. We can help you.

Continue learning with Jenn + SHRM

Explore more civility at work resources.

Our work with SHRM brings civility learning to HR professionals and workplace leaders. Explore the Civility at Work Companion Guide and three-part video series covering The Inner Work, The Everyday Work, and The Cultural Work.

Explore the SHRM partnership

shrm-civility-companion-guide-and-videos

Workforce Civility Training

Three works. One stronger culture.

Our flexible learning series moves from the individual, to the interaction, to the systems and habits that shape your workplace culture.

The Inner Work

Build self-awareness around the triggers, assumptions, emotions, and choices that shape how we enter difficult moments.

The Everyday Work

Practice listening, feedback, curiosity, and conflict skills for the conversations that shape trust every day.

The Cultural Work

Strengthen the norms, routines, and systems that make psychological safety, accountability, and repair part of how work gets done.

Keep listening

Civility Training and the Conversations That Matter Most

Hear Jenn Graham join Public Knowledge® CEO Stacey Moss, Emily Bissel, and Katie Livornese on the Igniting Impact podcast. They explore why workplace challenges often begin with conversations that never happen and what leaders can do to build stronger communication, trust, and connection through change.

Listen to the episode